Mercari: The Selling App

Mercari: The Selling App

By Mercari, Inc.

  • Category: Shopping
  • Release Date: 2014-08-06
  • Current Version: 6.0.0
  • Adult Rating: 4+
  • File Size: 147.65 MB
  • Developer: Mercari, Inc.
  • Compatibility: Requires iOS 10.0 or later.
Score: 4.5
From 170,932 Ratings


NOT USING IT? SELL IT. SHIP IT. GET PAID. This is Mercari. The fast and easy way to sell or buy almost anything. From fashion to toys, sporting goods to electronics, jewelry to shoes - all the brands you know and love. It’s a snap - list your item in minutes. Got something you don’t use, never used or simply outgrew? Sell it. SELLING IS FAST & EASY. * List in a snap - just take a few photos, add a description and set your price. * No meetups. All items ship. * Printable shipping label emailed to you. Just print and ship. * Listings are free - a flat 10% selling fee only charged when your sale completes. BUY & SAVE. * Save up to 70% off a great selection of new and used items. * Over 100,000 new items for women, men, kids and home listed each day. WE'VE GOT YOUR BACK. * Buyer Protection Guarantee - payment is held until item is delivered and buyer confirms it is as described. * 24 hour customer support.



  • Fake reviews

    By Viv C.
    Have you noticed the developers only respond to positive reviews? Mercari has a double standard in policy, I was told you need documents, serial #, and authenticity card in order to prove authenticity. If not, they will remove you listing immediately, so they say. They took down my listing even though I provided as much photos as possible with their VERY MINIMUM SPACE FOR PHOTOS, including photos of the serial number. However viewing other listings, 90% of them have none of the proof they asked for, yet their listings remains untouched. Hm. Customer service is a joke, might as when talk to a robot. They don't help you, rather repeat what you can already read on their topics area. They basically copied and pasted it.
  • This app is trash

    By Ika5555
    I’m not recomend this app to anyone, they revoked my account without any explentations. you can find allready sold items on marketplace, bought it and then, oops item is no longer avialable and for refund money you have to wait 3-5 bussines day!!! disgusting
  • Good Experience

    By gwg1103
    Had an issue when I was first buying an item. Was cleared up in less than a day. Works perfectly! Do recommend for good deals on pretty much anything.
  • Sold items

    By Panda9281
    I think it’s pretty stupid that I’m looking for shoes for example and all I see are items that are already sold, it doesn’t make sense why would I like to see items that are already sold ? Fix that
  • the absolute best.

    By Mhard26
    I don't even submit reviews for like any app but when I went back on App Store and ran into mercari again I just had to submit this and say this is the buy/sell app there is, counterfeit is not accepted by the app and every purchase is protected so you're able to get your money back guaranteed. I love this app honestly
  • App still needs a lot of work

    By 😱😱@😱😱😱
    I want to keep using this app but there’s so many little annoying things about it. 1. Buggy: Late notifications if any at all. I missed a purchase because the seller told me they didn’t see a notification for my offer first and accepted another. Mine was higher and yes, came hours before the other. A more annoying bug is getting iPhone notifications for basically nothing. Open the app and there’s no new notices. Is this a ploy just to get people to open the app more??? 2. 4 photos limit:When trying to list, you have to select just ONE first and then once you’re starting your listing, you’re finally allowed to list the next three. I used to be able to select all 4 at once. If you have a option to request sellers to list more photos because you know buyers want more photos—->ALLOW MORE THAN 4 PHOTOS to be posted! And let me post them all at once. Gah. 3. Sold listings are way too visible: there’s no point in showing all the sold items. It’s particularly annoying when you’re searching for something and the screen is full of SOLD. Yes, you have an option to filter it out. But it should really be the other way around. It should be filtered in. As a buyer, what is the point go me seeing all the sold shoes I would have bought if I had seen it earlier? 4. More bugs: Every time I list an item, it auto select to me paying for shipping. Sometimes, I have to select “buyer” pays for shipping multiple times because it keeps jumping to seller paying for shipping. I cannot afford free shipping all the time like this and if Mercari wants to give it’s buyers free shipping so badly, then Mercari should pay for it. There’s also another shipping related bug. Every time I edit a listing, I have to re-select the freaking shipping option again. And the whole, seller should pay for shipping bit happens again and boy am I annoyed. So annoyed that I decided to give this review. I only list a fraction of what I would have on other selling sites because it’s convoluted to list things here. Things like having only 4 photos and the annoying AF shipping bug makes it so I don’t want to list more than one thing at a time here. Mercari app developers, if you’re actually reading this.... there’s lots more ways to refine your app and you need to do it to compete with other apps. You’re lacking a lot. Seriously consider using a UI firm or hire a Software/App UI person if you don’t have one. Or fire the one you have. Or use more beta testers.
  • My new app to go for second hand bartering!

    By L.C.Neverland
    Great prices and gadgets. Good and quick support within the app. And until now only good vibes from the community.
  • Takes forever to load pictures

    By TheGreatCV
    I do not know if it's just on my end however whenever I open the app it takes about 5-7 minutes for the pictures of items for sale to show up. I I my see price and detail of an item but not the actual pictures. Is it because I refuse to update apple software? It's very annoying.
  • Newest Mercari Flub Up:

    By Nattylight1234
    YOU CAN ONLY UPLOAD ONE IMAGE. ONE. What the **** Mercari!? If I have photos already taken in my library and want to upload them. YOU CAN NOW ONLY UPLOAD ONE OF THOSE PHOTOS. This app never ceases to amaze me at how poorly it is run.
  • Awful customer service

    By queenkeery
    Used to love this app and have sold on it quite a few times but I ran into an issue that I needed to talk to customer service about so after searching online for forever I finally found their email and sent them a lengthy email with photos attached seeking genuine help, waited a whole day before I heard back and when I did it was a copy and paste of the same information that I found on the website. I’m a five star seller and buyer and am taking my business elsewhere until they fix numerous amounts of issues with their process for selling items. I shipped a lightweight item out via self service and did not realize it was lacking the tracking until I was in my car, now it looks like I’m not going to be making any profit off of this sale although I have proof that it was sent out and have contacted the person who purchased the item about this issue. The fact that customer service couldn’t care less about my issue and simply sent me a copy and paste that didn’t answer any of my questions infuriates me.