AT&T ProTech

AT&T ProTech

By AT&T Services, Inc.

  • Category: Business
  • Release Date: 2017-08-14
  • Current Version: 2.4.1
  • Adult Rating: 4+
  • File Size: 103.65 MB
  • Developer: AT&T Services, Inc.
  • Compatibility: Requires iOS 12.0 or later.
Score: 4.7365
4.7365
From 4,296 Ratings

Description

Help and support for your technology is just a tap away! AT&T ProTech provides premium benefits with your enrollment in AT&T Protect Advantage. * With the AT&T ProTech app, you will enjoy virtually unlimited access to our team of trained support experts. We can help you set up a new phone, get connected to your Wi-Fi, Bluetooth, apps, speakers, smart devices, car, and so much more. The answers to your biggest tech questions are right in your pocket. It only takes one click to call or chat with an expert today! Plus, you can free up your device's memory with easy access to AT&T Photo Storage! We’ll help you seamlessly and securely back up your device's photos and videos. To give you the best help possible, a ProTech support expert may ask to view your screen. Depending on your device, we may need to request administrator access to provide remote support. This access will only happen with your permission and will be disabled when the remote session ends. For continuous improvement of the ProTech app, real-time user analytics and crash reports may be collected. Reach out to a ProTech expert today. We’re here to help! * AT&T Protect Advantage subscription not required for limited ProTech benefits. Learn more at att.com/protech.

Screenshots

Reviews

  • Calls dropped. Pitiful.

    1
    By tried4nicknames
    Three appointments in the same evening where calls were made to my phone and then dropped. Two of the three rolled to the post service survey without any contact with a technician. If I could speak to someone, they might be able to help w my syncing problem, but ATT cannot keep the line alive. Wasted over an hour trying to get help and am terribly sad that my phone upgrade doesn’t even do what my old phone did. This app is just a way for ATT to get you out of the store and settle for less functionality. At least I got a better camera....
  • My phone and hermitage store

    5
    By raggs3940
    Went and got this new phone ( 11) , Mark was great with transferring everything for me, as I’m not new phone smart , everything was great Cept my email didn’t transfer , so I went back and asked fir help , I must have the virus;(,,( which I don’t), but I prolly would have gotten more help and attention from they’re garbage man , :(, I did as c asked to check with spectrum as they are my internet/mail provider and they sort of thought that ATT&T should have gotten it going fir me , I went back to the AT&T store,( hermitage pa) and they were done with me in 5 mins , saying they can’t help me at all and good luck , this pone still doesn’t work right . And freezes up now and then, I’m seriously afraid to take it to store as I feel I’ll get turned away again , I’m sorry this is so negitive but it’s honest , Gary
  • Can’t even get past the first step

    1
    By RNerd77
    I downloaded this app and entered my mobile phone number as requested as part of set up, and it couldn’t send a verification code to my phone . I kept trying as directed and then it locked me out. This app is therefore completely useless.
  • The Solution

    5
    By The original Solution
    Since I purchased my new iPhone 11, the Protech app and their associates have been more than helpful with my questions. Their problem-solving has been on point. When I call they’re ready and able to respond quickly. Thank you. You all deserve a raise.
  • Pro Tech

    5
    By Gee-Rome
    The service is productive and Pro Tech fixes the problem with & without waiting for my complaints; I love them! Kudos! They know their products!
  • !!!

    1
    By elia8770
    Awful
  • Scam

    1
    By madbigbuttgranny
    They probably pay for all these reviews because no one is actually coming here and actually complimenting them. First asurion never responds back to email, you talking to a robot the whole time , when you message them they take forever to respond back and when you realize they. Did. Respond back they end the conversation because you took to long to respond also if your trying to file a claim for your phone when it’s broken how are you supposed to do that when this is the only way especially here in Hawaii
  • Bad

    2
    By JxxxxxxSxx
    Bad connection in Alaska,internet slow. When I’m in some store’s the phone doesn’t work....
  • Mr Swope

    1
    By Jessswope
    My ProTech will not open
  • Gustavo

    5
    By Gustafuen
    Pro-Tech is a great advantage to have because they always come thru and resolve any issues that you might be having with your Iphone or any other mobil device that you might be having problems with.

Comments

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