Sutter Health My Health Online

Sutter Health My Health Online

By Sutter Health

  • Category: Medical
  • Release Date: 2016-05-07
  • Current Version: 8.5
  • Adult Rating: 12+
  • File Size: 62.16 MB
  • Developer: Sutter Health
  • Compatibility: Requires iOS 9.0 or later.
Score: 2.5
From 157 Ratings


Use your existing My Health Online account at Sutter Health to manage your health information and send messages to your physician and care team from your mobile device. With Sutter Health’s My Health Online mobile app, you can: • Message your physician and care team • Review test results • Request prescription refills • Schedule and manage your appointments • View and pay your bill • View your immunization history, medications and health reminders • Access your family’s health information through proxy access • If you’ve joined a My Health Online pilot, you can integrate Apple HealthKit data into your medical record via the app You will need to have an active My Health Online account before you can start using the mobile app. If you do not yet have a My Health Online account, you can find out how to register on our website: Have feedback or need help? Use the Contact Us form at



  • Billing functionality

    By PNE987
    I had a bill to pay for my child’s recent visit. In the app there is a billing icon under my profile however it does not show my child’s bill. I switch to his profile and there is no billing option so I couldn’t pay his bill via the app. However, I did go to the Sutter website and was able to pay it from there. Would be nice to be able to pay bills for ANY profiles under your account.
  • Online support

    By dasterre
    As one other person has identified when hoping to change my password, I was directed to my mail where a code would enable me to change the password.......never worked. Haven’t been able to receive my “after visit” summary. I use my iPad and wondered if that is the problem. It seems unethical to advertise that we as consumers can make appointments online, contact our support team etc, when this is untrue.
  • Always Crashes

    By Tera9876
    I can never get in and do what I need to do. This app is always crashing, it used to work when I restarted my phone, but now it doesn’t even do that. Otherwise it’s great when it actually works, keeps appointments and labs and all the information about yourself and your children if they are seen at Sutter.
  • works for me!

    By _mariE's
    how convenient to check labs, appointments, manage billing and message doctors! i can access in a matter of seconds. tap on app and enter 4 digit passcode. i haven’t had a problem all of 3+ years i’ve been using it.
  • Mobile App

    By TgNuts
    The mobile app is broken and useless. Spent 30 minutes on line with Sutter tech people and they can’t explain why I could not log in.
  • Don't want this app!

    By Gilda Christy
    Can't get it to work . Trying to set up passcode and it won't work! Just let me look at my information!
  • How to send attachments? View bills?

    By starts with j
    I've seen worse apps. But this is among the worst.
  • New website rating

    By no nickname grr
    I find this new website to be horrible! I don’t see a button to navigate to refill a prescription any longer, which was very convenient to me. If I receive a message from my care team and I do not reply or respond, then I start receiving phone calls. I don’t always check my emails daily (to me - the messages are just informational reminders that do not need to be answered) and find that the phone calls are annoying. I’m sure there’s more to complain about if I studied it more, but I don’t have the time to make it a priority. Annoying and inconvenient.
  • Tried to register

    By john-/:;()
    App froze while trying to register. Not a good experience so far
  • Excellent for communicating with doctor & staff

    By No one, really.
    My son’s doctor’s are always responsive on the messages. The app let’s me see their messages on the go. Can also reschedule appts with this app on the go. One snag so far: I booked an appointment and then it disappeared from the app. I logged into the webpage on my PC and then the app refreshed and the appointment reappeared (on the app.)